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An Introduction to Export Operations

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This export training course is designed to provide an overview of the terminology, procedures and documentation used in the export process and to promote awareness of the responsibilities and obligations of all parties. Attendees should should gain an overview of the export process from first enquiry to arrival of the goods at destination and the course will highlight the possible pitfalls that can await the unwary.

Key topics:

•Why and what do we export?
•Direct and Indirect Export
•The Use of Distribution and Commission Agents
•Logistics and The Role of the Freight Forwarder
•Evaluation of Export Orders
•Terms of Delivery: The Incoterms® Rules
•Introduction to Cargo Insurance
•An Introduction to Export Finance
•Letters of Credit and Bills of Exchange
•Internal Export Documentation
•Consignment and Transport Export Documentation
•The Role of Customs
•Customs Documentation
•EC Documentation
•Rest of the World Documentation

Seminar Objectives:

•Following the export training course, delegates should be able to :
•Establish a successful exporting relationship with a freight forwarder
•Evaluate an export order
•Select the most appropriate Incoterm® Rule
•Arrange appropriate marine insurance
•Understand the basis of export payments
•Identify and collate the documents required
•Understand the role of customs

Training Methods:

The trainer will use oral and visual presentation, reference to fictitious and real examples and participatory exercises to illustrate course content. The delegates will receive copies of the presentation on which notes can be made together with a workbook for future reference.

Who Should Attend:

This course is graded as entry level and is suitable for both importers and exporters.The content will be relevant to field and office based sales staff, purchasing staff, shipping and despatch personnel, accounts and finance staff, customer services, freight forwarders. No previous knowledge or experience is necessary and it will be suitable for experienced personnel who require an update on the latest rules.

Qualification criteria:

This course covers 1 module.

The Foundation Award in International Trade consists of 10 modules, identified as important elements of any overseas business development and vital for key employees involved in the fulfilment of overseas trade. To help with individual's professional development in international trade functions, achieving a merit or pass on 6 of those modules will complete the Foundation Award (NVQ Level 2).

Discounts available when booking courses for all 6 modules of the Foundation Award.


£281.25+VAT Members
£375.00+VAT Standard

Discounts available when booking courses for all 6 modules of the Foundation Award.

Cancellation Policy:

In the event of a booking being cancelled prior to the scheduled course date, the following charges will apply:

30+ days notice = 25%
14-30 days notice = 50%
<14 days notice = 100%

Bookings can be transferred to a later date but will incur a £10 administration fee.

Key speaker: Peter Thompson
Co-ordinator: Rob Booth
Type: Course
Start: Wednesday 17 Jul 2019
End: Wednesday 17 Jul 2019
Time: 09:30 - 16:30

Dorset Chamber of Commerce & Industry
Lower Ground Floor, Chamber House
Acorn Office Park
Ling Road
BH12 4NZ [View map]

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Fee typeMember FeeNon-member Fee 
default £281.25 £375.00

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